The Belgian company, The Belgian Chocolate Experience, with registered office in 2018 Antwerp, Koningin Astridplein 7, registered in the Register of Legal Persons in Antwerp, Antwerp department under company number 0830.298.818, hereinafter referred to as “TBCE” is the controller and the administrator under applicable law on data protection of the personal data you submit to us.
We only collect personal information that you choose to provide to us or that we need to provide our services to you. The forms on our website always indicate which fields are mandatory and which fields are optional.
This is information that you provide to us directly with your permission for a specific purpose, including:
Most services do not require any form of registration. You can therefore visit our site without telling us who you are. However, a number of services may require registration:
In such a situation, if you choose not to disclose the requested personal information, you may not be able to access certain areas of the site or we may be unable to respond to your request.
TBCE can use your personal data for all or some of the following purposes:
Under no circumstances will your personal data be given, sold or transferred to third parties. TBCE may call upon service providers, agents or contractors to provide services on behalf of TBCE, including the provision of the TBCE sites and the services available to you (such as delivery). These third parties may access or process your personal data when providing these services.
TBCE requires, through a written agreement from such third parties, that they comply with all relevant data protection laws and security requirements regarding your personal data.
TBCE therefore only shares data that is necessary for your products to work or to provide our services.
As a customer, you can only receive selected promotional emails about the TBCE offer if you have explicitly agreed to this.
If you no longer wish to receive messages from TBCE, you can at any time:
We will then no longer send you mailings or newsletters. If at any time you decide to stop receiving commercial or promotional information regarding our own products or services or regarding the products or services of our affiliated companies or our business partners, you can unsubscribe at any time.
You have the right to request TBCE to inspect and rectify the personal data or limit the processing of your data. In particular, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations, if possible, the period during which the personal data is expected to be stored, or if that is not possible, the criteria for determining that period.
The personal data must be correct and updated if necessary. You therefore have the right to rectify your data. • Right to transferability You have the right to obtain your personal data, provided to TBCE, in a structured, common and "machine-readable" form, and you have the right to transfer that data to another controller, if technically possible.
You have the right to obtain erasure of your personal data without unreasonable delay from TBCE and TBCE is obliged to erase personal data without unreasonable delay when the personal data are no longer needed for the purposes for which they were collected (such as, for example, an order placed).
You have the right to obtain the restriction of processing from TBCE when:
You can object to the use of his personal data for the stated purposes insofar as the data processing is not necessary for statutory obligations and for the normal operation of the company. TBCE then ceases to process the personal data, unless there are compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms (such as, for example, the performance of an Employment Agreement).
TBCE endeavors to maintain appropriate safeguards and to ensure that the security, integrity and privacy of the data and personal information you provide is not misused. In the course of processing your personal data, we take reasonable steps to protect this information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While we take reasonable precautions to protect the personal information we collect, no security system is impenetrable.
We use a variety of appropriate technical and organizational measures to protect your personal information and help prevent theft, misuse and unauthorized access, provision, alteration and destruction of information about you. For example, we store the personal information you provide on computer systems with limited access and in controlled environments. In addition, we ensure that our external data center suppliers provide appropriate security measures. In addition, your data is secured with encryption during the transfer via the internet. In addition, your password is stored encrypted and can no longer be made readable, which means that it cannot be recovered or made known by anyone, including TBCE itself.
Whoever places an online order on this site and chooses online payment via iDeal, Visa, Master Card or Eurocard will be asked to provide the number of the card. The processing of this transaction is carried out by the certified payment provider Ingenico, which guarantees a 100% secure transaction. TBCE employees will not see your credit card number or other information.
For questions about the security of your personal data, please contact us at firstname.lastname@example.org
TBCE does not store personal data longer than is strictly necessary for the provision of the services and support of your product, for the execution of transactions that you have requested or for other essential purposes, such as complying with our legal obligations, settling possible disputes and comply with our agreements. Because these needs can vary, actual retention periods can vary significantly.
For example, we can keep your personal data for a reasonable period after your last interaction with TBCE, for example to track your order. When the personal data we collect is no longer required for the purpose for which it was held, we will securely destroy and / or delete it.
This website is not intended for or directed to individuals who are not the legal age of 18. We do not knowingly collect information from such individuals. Therefore, they can only use the services of this Site in the presence of a parent or guardian and only with their permission.
If, after a report from a parent or guardian, or after discovery in any other way, it appears that a child under the age of 18 has been incorrectly registered on our site using false data, we will cancel the child's account and the personal data remove the child from our registration.
TBCE may disclose your personal information if required to do so by law or if TBCE has a good faith belief that such disclosure is reasonably necessary to comply with legal procedures or respond to any claims.
In the event of a full or partial merger with or full or partial acquisition of TBCE by another company, the transferee would have access to the information held by that entity from TBCE but would also be bound by the same obligations regarding your personal data as TBCE.
TBCE has put in place appropriate mechanisms to protect personal data when it is transferred internationally, for example by using standard contractual clauses as approved by the European Commission. Your protection is therefore guaranteed.
This policy was created on and has been in effect since 01/11/2018.
We reserve the right, at our sole discretion, to change, modify, add or remove (parts of) this policy at any time. You should verify this page regularly to obtain the most current version of this policy, as your continued use of this website following changes to these terms will mean you accept those changes. However, we will never retroactively make significant changes to our use of your personal information without asking your permission.
If you have any questions about the use of your data or the security of this website, please contact us by sending an email to email@example.com.
Unless otherwise stated, TBCE (with address in 2018 Antwerp, Koningin Astridplein 7) is responsible for the personal data we collect and to which this Privacy Statement applies.